BIC 2026 • NEWCASTLE CASE STUDY
A safety fix that
keeps finding new
uses.
How Keolis Newcastle and Impulse Wireless solved a safety-critical communications problem, and why that decision is still useful four years later.
HEAR IT FROM THE OPERATOR
Watch the Newcastle story.
Daniel Collis of Keolis on what changed, and Ben on how it fits together.
Keolis
Problem, Trial & Decision
Keolis
The rollout and what changed
Impulse Wireless
How the pieces fit together
Impulse Wireless
More from the interview
THE STORY IN FOUR STEPS
Solve today's problem. Leave room for tomorrow.
Keolis chose a solution that fixed an unreliable radio network and could also do more later.
IN USE TODAY
- Push-to-talk and duress, with location and hot mic
- Ahead operational view in t he control room
- Vehicle tracking and on-time running information
- Bus, ferry and light-rail communications
- Asset-damage reporting
BEING EXPLORED, NOY TER DELIVERED
- Fuller vehicle-data integration
- Driver allocation systems
- Automated call records
- Earlier operational alerts
TAKE IT WITH YOU
Downloads and resources.
The talk and a one-page summary, ready to share with your team.
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